- Stock: In Stock
- Brand: Sony
No questions asked. Terms apply
Standard Delivery
Delivery Time: 6-10 Working Days
Charge: Free
Expedited Delivery
Delivery Time: 2-4 Working Days
Charge: £60.00 (Some items may be free of charge. Please check the delivery fee when you checkout.)
Once your order is on its way, you will receive a dispatch email with a link to track your order (UK only). You can track your order by logging into your account here
We offer FREE UK delivery on full priced products. Excluding selected items.
Ourfriday reserve the right to end this offer without any notice.
Next Day isn't available on some products and excludes AB30-AB63, DD8-DD10, FK17-FK21, IV4-IV9, TD15-TD20, PH10-PH14, JE1-JE5, GY1-GY10 and BFPO' postcodes. Orders on Sunday, prior to 12.30pm may also be restricted in some locations and incur an additional 1 working day for delivery. This will be notified at the point of checkout.
We've done everything possible to try and reduce the risk of this happening. If you have placed a multiple order and for whatever reason part of the order isn't available, we follow a simple process to keep you informed:
- Any available item will be sent Next Day and you'll receive your dispatch email for this.
- Should an item become unavailable for Next Day, we'll email you to advise of this and have any remaining item that's available sent by standard delivery. You'll be emailed as soon as this is shipped and we'll also refund your postage costs.
- Should the item no longer be available to ship, we'll send you an email to advise what we have been able to send and what we haven't. You won't be charged for any item that we haven't shipped and we'll also refund your postage.
We've tried to make as much stock as possible available for Next Day delivery. The exceptions for this would be:
- We are unable to offer Next Day to any of the following postcodes - AB63, DD8-DD10, FK17-FK21, IV4-IV9, TD15-TD20, PH10-PH14, JE1-JE5, GY1-GY10, BFPO.
- If the item is only available for shipping from a store location.
- If your delivery location is out of the UK.
Once you are in the checkout stage of our site, you'll be able to see which delivery options are available to you. It's at this point you'll be able to see if your item is available for Next Day delivery.
At this time we are unable to deliver any orders to BFPO addresses or PO Box addresses.
Your order will be delivered by Royal Mail, Yodel, and DPD depending on the order value and your delivery location.
When we dispatch your order, we will send a dispatch confirmation email to let you know your orders are on their way. If you have not received this email after 4 working days you can Email or WhatsApp us and we'll be happy to help resolve this for you.
You can choose to get your orders delivered to an address other than your billing address. Just enter this address during the checkout process. We are unable to change the address once the order has been placed.
All orders being delivered within the UK require a signature upon delivery. Please ensure you enter the delivery address where someone will be present to sign for the delivery.
Orders shipped to United Kingdom will not charged by any duties. Orders shipped to certain countries will have Duty and Customs charges added to them at the point of entry to the delivery country. This isn't a price we are able to advise on or take responsibility for. Your local Tax Office will be able to offer further advice on these charges.
WHAT IS YOUR ONLINE RETURNS POLICY? Ourfriday is dedicated to making the return process simple for our customers. If customers have any problem with a product, Ourfriday gladly accepts authorized returns within 14 days of receipt for most items (as per the terms and conditions below).
Return requests must be made within 14 calendar days of receipt. Customers have to pack and ship the product within 14 calendar days after requesting for returns. Opened items are authorized to be returned unless they are used (including trial), installed or activated. The returns have to be made in their original packaging with all accessories that are included in the packages due arrival.
All personal data and installation must be erased before returning the products. Returns will be checked by technicians of Ourfriday when delivered. Refunds will be made in14 business days after parcels have been delivered to the return address if no problem is found with the returns. For returns that are not made as instructed, parcels will not be accepted and will be returned to the customers. Customers will be responsible for the postage for delivering the parcel back to them.
Terms & Conditions
- For used, installed or activated products returned due to change of mind, up to 30% of the product value may be deducted from the refund as diminished product value.
- Due to hygiene concerns, an extra 10% of the item's value will be deducted from the refund for returns of unsealed personal items such as earphones and headphones.
- Return parcels must be sent to the destined return address. Ourfriday will not be responsible for parcels that are sent to addresses other than our destined return address.
- Ourfriday reserves the right to ask for photos and serial number of items that are to be returned to verify that it is supplied by us.
- Ourfriday Warranty does not cover damage caused by liquid, intentional damage, damage caused by dropping the product or mistreatment, damage caused by attempting to repair or adapt the device by yourself or a third party, accidental physical damage such as cracks or breaks, damage caused by improper use of accessories, faults or damage that may arise due to normal wear and tear – e.g scratches to touchscreen,acceptable battery life depletion, items that are jailbroken or rooted after sale, screen burn that has developed over the time of ownership.
How Do I Return the Order?Please Contact Ourfriday by the Following Methods
- Whatsapp: You can arrange free return shipping label and refund, alternatively exchange or repair, by sending Whatsapp message Ourfriday Support Team on +44 7525 291 733.
- Email: You can arrange your return or exchange by emailing support@ourfriday.co.uk.
*Please be reminded that providing your Order ID in the emails/messages can help the team assist you efficiently.*
Who Will be Responsible for the Return Logistic Fee?Ourfriday will be responsible for the logistics fee for returning the faulty items and the items that are sealed but damaged on arrival.
For purchases that are returned due to change of mind and items not as expected, customers will be responsible for the transportation fee.
*Returns must be made with tracked service. Tracking numbers and photos for returned parcels should be provided with Ourfriday once parcels are sent.*
*Ourfriday are not liable for any return lost in transit.*
Ourfriday is dedicated to making the return process simple for our customers. If customers have any problem with a product, Ourfriday gladly accepts authorized returns within 14 days of receipt for most items (as per the terms and conditions below).
Return requests must be made within 14 calendar days of receipt. Customers have to pack and ship the product within 14 calendar days after requesting for returns. Opened items are authorized to be returned unless they are used (including trial), installed or activated. The returns have to be made in their original packaging with all accessories that are included in the packages due arrival.
All personal data and installation must be erased before returning the products. Returns will be checked by technicians of Ourfriday when delivered. Refunds will be made in14 business days after parcels have been delivered to the return address if no problem is found with the returns. For returns that are not made as instructed, parcels will not be accepted and will be returned to the customers. Customers will be responsible for the postage for delivering the parcel back to them.
Terms & Conditions
- For used, installed or activated products returned due to change of mind, up to 30% of the product value may be deducted from the refund as diminished product value.
- Due to hygiene concerns, an extra 10% of the item's value will be deducted from the refund for returns of unsealed personal items such as earphones and headphones.
- Return parcels must be sent to the destined return address. Ourfriday will not be responsible for parcels that are sent to addresses other than our destined return address.
- Ourfriday reserves the right to ask for photos and serial number of items that are to be returned to verify that it is supplied by us.
- Ourfriday Warranty does not cover damage caused by liquid, intentional damage, damage caused by dropping the product or mistreatment, damage caused by attempting to repair or adapt the device by yourself or a third party, accidental physical damage such as cracks or breaks, damage caused by improper use of accessories, faults or damage that may arise due to normal wear and tear – e.g scratches to touchscreen,acceptable battery life depletion, items that are jailbroken or rooted after sale, screen burn that has developed over the time of ownership.
Please Contact Ourfriday by the Following Methods
- Whatsapp: You can arrange free return shipping label and refund, alternatively exchange or repair, by sending Whatsapp message Ourfriday Support Team on +44 7525 291 733.
- Email: You can arrange your return or exchange by emailing support@ourfriday.co.uk.
*Please be reminded that providing your Order ID in the emails/messages can help the team assist you efficiently.*
Ourfriday will be responsible for the logistics fee for returning the faulty items and the items that are sealed but damaged on arrival.
For purchases that are returned due to change of mind and items not as expected, customers will be responsible for the transportation fee.
*Returns must be made with tracked service. Tracking numbers and photos for returned parcels should be provided with Ourfriday once parcels are sent.*
*Ourfriday are not liable for any return lost in transit.*
