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- Stock: In Stock
- Brand: Sony
- Condition: Brand New
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SONY ALPHA A7R IVa CAMERA WITH WORLD'S FIRST 61.0 MP BACK ILLUMINATED FULL-FRAME IMAGE SENSOR
World's first 35mm full-frame 61.0 MP back-illuminated Exmor R CMOS image sensor with latest-generation BIONZ X image processor
- 15-stop dynamic range at low sensitivities, resulting in smooth natural gradations ranging from deep shadows to highlights
- High-speed continuous shooting at up to 10 fps with full AF / AE tracking for approx. 7 seconds in full-frame mode with an increased buffer memory, and approximately three times more in APS-C mode
- 567 focal-plane phase-detection AF points covering 74% of image area and 425 contrast AF points
- Debut of Real-time Eye AF for movie recording and advanced Real-time Tracking plus Real-time Eye AF for still image recording
- Features an APS-C crop mode delivering stunning high resolution of 26.2MP
- 5.76 million dot UXGA (Ultra-XGA) OLED Tru-Finder electric viewfinder with outstanding detail, brightness and contrast
- Upgraded connectivity and operability including high-speed Wi-Fi support, wireless PC remote connectivity, FTP wireless transfer, faster data transfer via USB and more
- Professional 4K movie recording functionality including full pixel readout with no pixel binning in Super 35mm mode S-Log3, HDR workflow support.
- Multi Interface Shoe with digital audio interface deliver the high-quality sound recording with new Sony's microphones and XLR adaptor
- Additional enhancements to the body design include an improved grip and button for improvised control with compact, lightweight body
The new Alpha 7R IVa features an improved 2.36 million dot LCD screen for brilliant viewing, a newly developed 35mm full-frame back illuminated CMOS image sensor with a resolution of 61.0 MP, the world's first of its kind. The new sensor's back-illuminated structure and effective noise reduction techniques combine to deliver extremely low-noise, high sensitivity performance ensuring the absolute maximum image quality. The camera also boasts an impressive 15-stop dynamic range at low sensitivities, resulting in smooth natural gradations ranging from deep shadows to highlights, and utilises algorithms from many of the latest Alpha cameras to maintain outstanding colour reproduction.
Shooting and focusing Speed
The innovative new Alpha 7R IVa full-frame mirrorless camera can shoot full resolution images at up to 10 fps with continuous, accurate AF/AE tracking for up to approximately 7 seconds in full-frame, full-resolution mode (JPEG / RAW), and approx. 3x seconds in APS-C crop mode delivering 26.2MP images. These high-speed options ensure that fast moving subjects can be captured with extreme accuracy and incredible image detail.
Enhanced Connectivity for Professional Workflow
Sony's new Alpha 7R IVa full-frame camera is equipped with a variety of advanced connectivity features designed to enhance professional workflow. The new model includes wireless LAN functionality to support the conventional 2.4 GHz band as well as a high-speed 5 GHz band for faster, more stable data transfer. Wireless PC remote connectivity (wireless tethering shooting) is also available on the new Alpha 7R IVa, a first for Sony cameras. Requested by many working professionals, this will allow for much more freedom in studio and location shoots, where the photographer can move around freely without restriction.
High-resolution 4K and Professional Filmmaking Features
In addition to its impressive still image capabilities, the new Alpha 7R IV performs exceptionally well as a serious filmmaking tool, offering 4K (3840x2160 pixels) video recording and full pixel readout without pixel binning in Super 35mm mode. This ensures high-quality 4K footage with exceptional detail and depth. S-Log 2 and S-Log 3 are also available to maximise colour grading flexibility, with S-Log 3 offering a total of 14-stops of dynamic range. HLG (Hybrid Log-Gamma) is also available on the Alpha 7R IVa to support an Instant HDR workflow.
Enhanced Build, Design and Customisability
The new Alpha 7R IVa has several upgrades to its design and usability, with many adjustments being implemented directly based of the voice of Sony's professional community.
To maximise durability, the new Alpha 7R IVa features upgraded dust and moisture resistance, with additional sealing provided at all body seams, the battery compartment cover and media slots. The camera is built with an extremely lightweight and durable magnesium alloy, and has an upgraded six screw, extra-firm mount.
Full Details
Reaching the peak of resolution: 61.0MP full-frame CMOS sensor
Sony’s newly developed 35mm full-frame back-illuminated CMOS sensor with 61.0 megapixels enables the full-frame mirrorless α7R IVa to attain expressive prowess once expected only in conventional medium-format cameras. Thanks to this mirrorless design, absence of mechanical mirror shock can maximise resolution without negative effect on image quality. The α7R IVa realises the level of image quality that surpasses the expectation for conventional full-frame cameras especially in the low- to mid-sensitivity range. Sony’s proprietary technology achieves superb high resolution while assuring low noise and high sensitivity.
Enhanced image processing engine makes the most of CMOS sensor
To match the excellence of the new image sensor, high-speed BIONZ X image processing engine is also further enhanced to faithfully reproduce details and reduce noise significantly. Noise that tends to occur due to heightened pixel count is minimised for high image quality, especially in the standard ISO sensitivity range up to ISO 32000. Wide 15-stop dynamic range at low ISO sensitivity (for stills) delivers smoother reproduction of gradations from shadow to highlight. Moreover, the α7R IVa’s inherited colour reproduction in still pictures - acclaimed in the latest α series - captures skin colour in portraits and vivid colour of flowers for natural α7R IVa depiction.
Features maximising superb 61.0MP resolution
The α7R IVa’s extremely high image 61.0-megapixel resolution performance is maximised by other α7R IVa advantages, one of which is 5-axis optical in-body image stabilisation with optimised algorithms to achieve up to a 5.5-stop shutter speed advantage. Another outstanding feature is the electronic shutter allowing silent, vibration-free shooting. Additionally, the α7R IVa incorporates an internal damper structure to absorb the impact of shutter motion for a minimum of shutter vibration. Many features in the α7R IVa serve for realising sharply resolved imaging.
14-bit RAW output for natural gradations
The α7R IVa supports compressed and uncompressed 14-bit RAW output for smoother, more natural gradations that contribute to higher overall image quality. Taking advantage of even higher 16-bit processing in the imaging engine, front-end LSI and the enhanced BIONZ X image processor make 14-bit RAW output available even when shooting in silent or continuous mode. [1] Image sensor [2] The latest high-speed front-end LSI [3] 16-bit image processing
5.76-million-dot UXGA OLED Tru-Finder
Newly featured in the α7R IVa, this 5.76-million-dot electronic viewfinder provides high-precision, high-brightness, and high-contrast visibility, reproducing fine detail with 1.6 times higher resolution than α7R III. “High Display Quality” mode draws on the effective 61.0MP (approx.) image sensor to suppress moiré and jaggies for highly precise and natural images on viewfinder; 120/100fps of “High” finder frame rate mode shows smoother motion, so it’s simpler to trace moving subjects. Fluorine coating makes it easier to remove dirt or a fingerprint from the lens, for more comfortable viewing in inclement weather and better concentration on shooting. [1] Ultra-XGA OLED Tru-Finder [2] Quad-VGA OLED Tru-Finder
Wide, fast, and steadfast AF evolution
Thanks to increased coverage and density of AF points and enhanced algorithm for tracking moving subjects, overall AF performance has evolved to provide steadfast, accurate tracking of complex subject motion and speed changes. The α7R IVa’s Fast Hybrid AF system combines high-speed, highly trackable phase-detection and high-precision contrast-detection autofocusing, even for shooting venues as dimly lit as EV-3. 567-point phase-detection AF and 425-point contrast-detection AF provide wider image area coverage of 99.7% height and 74.0% width. In addition, this remarkable AF system provides as rapid response as α7R III, despite mass data handling due to the extremely high-resolution CMOS sensor, even in dim shooting venues.
Up to 68 images in continuous shooting
Professional photographers need to achieve consistent shooting without interruption. With 1.5x greater buffer memory, system speed, and UHS-II support, the α7R IVa can capture up to approx. 68 images in a continuous burst at 10fps. With APS-C shooting mode, approximately three times more photos can be shot than with full-frame shooting mode. Fn menu/menu display access, setting changes, and review playback can occur during data writing. A countdown of the number of still images remaining to be written to memory is on display during playback.
Anti-flicker shooting
Flicker from fluorescent and other artificial lighting is automatically detected and shutter action is timed to minimise the effect of flicker on still images. This suppresses exposure and colour anomalies at the top and bottom of images shot at high shutter speeds, as well as exposure and colour inconsistency between continuous shots, so you can take images indoors with more confidence.
Exceptional high-speed 10fps burst shooting with AF/AE tracking
Despite high resolution of 61.0MP, an ingenious algorithm enables efficient processing for high-speed continuous shooting of up to 10fps with AF/AE tracking through a mechanical shutter. It is also possible to shoot continuously at up to 8fps in live-view mode, with minimal display time lag for capturing fast-moving subjects. After a full-frame image is cropped down to APS-C size or if APS-C shooting mode is chosen, you can still get 26.2MP high-resolution images. This is a great advantage for wild animal photographers who rely on cropping after capturing images of quickly moving animals/birds afar.
Dual media slots, both supporting UHS-II
The α7R IVa provides two media slots for SD cards, both SLOT 1 and SLOT 2 now compatible with UHS-I and UHS-II for fast mass-volume data writing. Two cards in the slots can be used to simultaneously record or relay record data; separate RAW data from JPEG data, or stills from movies; and copy data from one card to the other. A slide lock structure prevents the memory card cover from being opened unintentionally.
Shooting for more professional lengths
The α7R IVa employs the large-capacity NP-FZ100 battery just like α7R III. Due to more energy-efficient circuit design, the α7R IVa matches α7R III usage level longevity, despite higher resolution of the α7R IVa image sensor and EVF. An optional Vertical Grip VG-C4EM can hold two batteries, and an optional Multi Battery Adaptor Kit (NPA-MQZ1K can hold up to four batteries for even longer hours of shooting. In addition to the use of such optional accessories, USB Type-C and Multi/Micro USB ports allow external mobile batteries to power the camera for further extended recording.
Enhanced Real-time Eye AF (human eye) delivers more successful portraiture
Real-time Eye AF works in tandem with Real-time Tracking technology, based on the latest evolutionary advances in artificial intelligence, for highly efficient portrait shooting. This progressive system detects and processes face and eye data in real time, and stays locked onto the eye of the subject with unprecedented precision. When “Face/Eye Priority in AF” is ON, Eye AF (AF-C/AF-S/AF-A mode) can be activated not only through a custom key assignment, but also by half-pressing the shutter button or pressing the AF-ON button. This function now allows you to choose a particular eye - left or right, in advance or during shooting. Real-time Eye AF supports movie shooting in addition to stills.
Real-time Eye AF for Animals reliably tracks wild animals and pets
Advanced AI-based subject recognition in Sony’s Real-time Eye AF includes a new algorithm supporting animal tracking for fast, precise, automatic detection and tracking of an animal’s eye. This new capability will greatly increase your success rate when shooting pictures of animals in the wild or beloved pets at home, situations where accurate focus has been a challenge. All AF-C, AF-S, and AF-A focus modes are supported.
Real-time Tracking keeps focusing on tracked subjects
With this technology, accurate focus is maintained automatically while the shutter button is half-pressed. You can select a subject as you intend, rely on the α7R IVa, and concentrate on your composition since the camera takes care of subject tracking. A newly adopted Real-time Tracking algorithm uses colour, pattern (brightness), and subject distance (depth) data to process spatial information while AI technology detects subject’s face and eye in real time. Available for both stills and movies.
Wireless PC Remote function
Using the α7R IVa alone, you can operate newly supported wireless PC Remote functions via Wi-Fi (2.4GHz/5GHz selectable) to remotely control camera settings or send captured images to the camera while shooting. This cable-free setting allows maximum shooting freedom in indoor and outdoor shooting sessions. Moreover, the α7R IVa also provides PC Remote functions via USB 3.2 Gen 1 compatible USB Type-C port, for image data transfer at time of tether-priority shooting. Even large-sized RAW images can be transferred smoothly and checked via PC immediately.
Versatile flash compatibility
The α7R IVa has a sync terminal, so non-dedicated flash units and cables with standard sync terminals can be connected for convenient synchronisation with studio flash units, etc. Release time lag when shooting with flash is minimised for smooth, responsive flash photography. Continuous flash shooting at up to 10fps offers advanced capture capability. To enhance versatility further, slow sync and rear curtain sync can be selected when shooting with wireless off-camera flash.
Pixel Shift Multi Shooting newly supports compositing a picture from 16 pixel-shifted images
A different dimension of resolution opens with Pixel Shift Multi Shooting. The α7R IVa now supports image compositing from 16 pixel-shifted images in addition to previously available compositing from four images. Applying advanced image stabilisation control, this renewed feature precisely shifts the sensor in half-pixel increments four times and in one-pixel increments four times alternately, to capture a total of 16 pixel-shifted images. These are composited by PC32 into one high-precision image of approx. 240.8 million pixels (19,008 x 12,672) from original data that holds the equivalent of approx. 963.2 million pixels to achieve overwhelming resolution in a single picture. Still images of architecture and art are captured in true-to-life detail, texture, colour, mood, setting, and 3D-like realism, recreating hues with minimal moiré or colour artefacts, and even reproducing atmosphere and surroundings with breathtaking fidelity for unprecedented accuracy in real-life imagination.
Reliable durability and weather resistance in tough situations
The α7R IVa brings you further enhanced body durability, with full use of lightweight, high-rigidity magnesium alloy for covers and internal frame, keeping the camera highly rigid and light. In response to pro opinions, enhanced sealing is applied to battery cover, terminal cover, and all joints in the chassis, and a double-sealed sliding mechanism replaces the hinge to the media compartment lid for better moisture resistance. Routes to dust and moisture entry have been re-examined, and a cushion around the lens mount is added to ensure reliable operation in challenging environments.
Redesigned controls for confident and comfortable operation
A new multi-selector lets you shift point of focus quickly and intuitively to avoid missing moving subjects. The surface texture is changed to enhance button response for easier and more confident operation, in reply to pro users’ requests. In addition, the AF-ON button is enlarged and optimised for easier access, with an adjusted click feeling and location. And, the new Exposure Compensation Dial Lock Button locks or unlocks alternately at each press, and prevents accidental turning when set to lock position. These improvements enhance your concentration on shutter release to “capture the moment” instantly.
Various touch operations for operational freedom
Touch Focus enables you to simply touch the monitor screen to specify a desired subject near frame edges. Touchpad focus point control allows you to drag the focus frame to any point with a fingertip while using the viewfinder. Touch Tracking makes it easy to initiate subject tracking in stills and movies. Double-tap is for magnified view. Also, α7R IVa response speed of Touchpad operation is approx. 1.5 times faster than α7R III.
Making true-to-life high-resolution 4K movies
For high-resolution 4K movies with great detail but minimal moiré and jaggies, Super 35mm mode condenses approximately 2.4 times the data required for 4K movies (QFHD: 3840 x 2160). Advanced α7R IVa processing records 4K movies with enhanced reproduction of skin colour and smoother gradations. In addition to S-Log3 and S-Log2 gamma curves, the α7R IVa offers HLG (Hybrid Log-Gamma) picture profile for instant HDR workflow, supporting a wide range of HDR movie production needs. The α7R IVa incorporates XAVC S recording format for 4K and enables high-quality images at high bitrates of up to 100Mbps. [1] High flexibility to fine-tune images as desired (Colour grading required) [2] Instant and high-quality image (Colour grading not required)
Increased Fast Hybrid AF speed and precision for smoother, more stable movie AF
Faster, more precise Fast Hybrid AF achieves smoother, more stable autofocus in movie recording. This greatly reduces the need for focus operation when the camera is used on a gimbal or in assistance-free movie shooting. New Touch Tracking function is also available in movie recording, allowing you to simply touch an aimed subject on the monitor to initiate tracking. Swift AF-S operation is activated when shutter button is pressed halfway (or AF-ON button is pressed), for simplifying movie-making in “must succeed” situations including weddings and documentaries.
Sophisticated digital audio recording via new MI Shoe
Digital audio interface is added to Multi Interface Shoe (MI Shoe). Combination with new ECM-B1M Shotgun Microphone or new XLR-K3M XLR Adapter Kit enables clear sound recording with minimised quality deterioration by sending digital audio signal to the camera. Cable-free, battery-free style enhances the flexibility of the α system movie shooting.
Aspect ratios of 4:3 and 1:1 supported
In addition to the conventional aspect ratios of 3:2 and 16:9, the α7R IVa newly supports 4:3 and 1:1. These new aspect ratio settings give professional users more diverse types of delivery data that support a wider span of media.
Improvement of camera settings saving function
Now, a dramatically increased number of camera settings can be stored in the memory card, and saved settings can be read by other cameras of the same model. Moreover, up to 10 sets of camera settings can be stored in a memory card, thanks to Save/Load Setting function. Camera setups can also be imported to Imaging Edge Mobile application while imported setups can be exported to other cameras of the same model.
Customisability for maximised efficiency
Thanks to My Dial, three sets of menu options can be assigned through the front/rear dials and the control wheel. By assigning frequently used functions to these dials, they become instantly available for fingertip control while a custom button is held. 113 functions are assignable to custom buttons. Independent function sets can be assigned for stills, movies, and playback.
Menu interface with prompt customisation
With My Menu, you can register up to 30 frequently used functions for instant recall when needed. Additionally, you can create a custom menu that ideally suits your shooting needs. Thanks to illustration of controls added to custom menus, function meanings are clear and operation becomes intuitive. Help display can be called up by pressing the delete button when using menu screen.
Rating function and Image Jump Setting for efficient on-location sorting
Ratings from 1 to 5 stars can be applied to still images and maintained as the images are imported into Imaging Edge Desktop application (Viewer) running on a PC. This function and a protect function to prevent accidental image deletion can each be assigned to a custom button (C3 by default for protect). Ratings and protection can be applied via review playback display and continuous groups can be reviewed, protected, and deleted while you’re on location or travelling. Image Jump Setting, which allows jumping display at every 10/100 photos, and group display for continuous shots, are convenient features for swift, efficient image reviewing.
Empowered FTP transfer function, now supporting background data transfer
With this camera, you can select images you shot and transfer the data to a designated remote FTP server via Wi-Fi (wireless LAN). For assured security, FTPS (File Transfer Protocol over SSL/TLS) is supported, allowing SSL or TLS data encryption for maximum security. Since FTP file transfer is newly supported as a background operation, image files can be transferred while continuing to shoot, and up to nine FTP servers can be registered in the camera in advance. These advanced features further heighten efficiency of professional workflow. Rely on easier image selection and FTP transfer via Transfer & Tagging add-on app to send files using a mobile device. 5GHz Wi-Fi is available for high-speed connection.
Smart collaboration with mobile devices and accessories
Even after the camera power is off, still and movie files stored in an SD memory card inserted in the camera can be transferred via Wi-Fi connection if you set it up in advance. You can operate Imaging Edge Mobile app installed in your mobile that is paired with the camera to select necessary images.
Standard Delivery
Delivery Time: 6-10 Working Days
Charge: Free
Expedited Delivery
Delivery Time: 2-4 Working Days
Charge: £60.00 (Some items may be free of charge. Please check the delivery fee when you checkout.)
Once your order is on its way, you will receive a dispatch email with a link to track your order (UK only). You can track your order by logging into your account here
We offer FREE UK delivery on full priced products. Excluding selected items.
Ourfriday reserve the right to end this offer without any notice.
Next Day isn't available on some products and excludes AB30-AB63, DD8-DD10, FK17-FK21, IV4-IV9, TD15-TD20, PH10-PH14, JE1-JE5, GY1-GY10 and BFPO' postcodes. Orders on Sunday, prior to 12.30pm may also be restricted in some locations and incur an additional 1 working day for delivery. This will be notified at the point of checkout.
We've done everything possible to try and reduce the risk of this happening. If you have placed a multiple order and for whatever reason part of the order isn't available, we follow a simple process to keep you informed:
- Any available item will be sent Next Day and you'll receive your dispatch email for this.
- Should an item become unavailable for Next Day, we'll email you to advise of this and have any remaining item that's available sent by standard delivery. You'll be emailed as soon as this is shipped and we'll also refund your postage costs.
- Should the item no longer be available to ship, we'll send you an email to advise what we have been able to send and what we haven't. You won't be charged for any item that we haven't shipped and we'll also refund your postage.
We've tried to make as much stock as possible available for Next Day delivery. The exceptions for this would be:
- We are unable to offer Next Day to any of the following postcodes - AB63, DD8-DD10, FK17-FK21, IV4-IV9, TD15-TD20, PH10-PH14, JE1-JE5, GY1-GY10, BFPO.
- If the item is only available for shipping from a store location.
- If your delivery location is out of the UK.
Once you are in the checkout stage of our site, you'll be able to see which delivery options are available to you. It's at this point you'll be able to see if your item is available for Next Day delivery.
At this time we are unable to deliver any orders to BFPO addresses or PO Box addresses.
Your order will be delivered by Royal Mail, Yodel, and DPD depending on the order value and your delivery location.
When we dispatch your order, we will send a dispatch confirmation email to let you know your orders are on their way. If you have not received this email after 4 working days you can Email or WhatsApp us and we'll be happy to help resolve this for you.
You can choose to get your orders delivered to an address other than your billing address. Just enter this address during the checkout process. We are unable to change the address once the order has been placed.
All orders being delivered within the UK require a signature upon delivery. Please ensure you enter the delivery address where someone will be present to sign for the delivery.
Orders shipped to United Kingdom will not charged by any duties. Orders shipped to certain countries will have Duty and Customs charges added to them at the point of entry to the delivery country. This isn't a price we are able to advise on or take responsibility for. Your local Tax Office will be able to offer further advice on these charges.
WHAT IS YOUR ONLINE RETURNS POLICY?
Ourfriday is dedicated to making the return process simple for our customers. If customers have any problem with a product, Ourfriday gladly accepts authorized returns within 14 days of receipt for most items (as per the terms and conditions below).
Return requests must be made within 14 calendar days of receipt. Customers have to pack and ship the product within 14 calendar days after requesting for returns. Opened items are authorized to be returned unless they are used (including trial), installed or activated. The returns have to be made in their original packaging with all accessories that are included in the packages due arrival.
All personal data and installation must be erased before returning the products. Returns will be checked by technicians of Ourfriday when delivered. Refunds will be made in14 business days after parcels have been delivered to the return address if no problem is found with the returns. For returns that are not made as instructed, parcels will not be accepted and will be returned to the customers. Customers will be responsible for the postage for delivering the parcel back to them.
Terms & Conditions
- For used, installed or activated products returned due to change of mind, up to 30% of the product value may be deducted from the refund as diminished product value.
- Due to hygiene concerns, an extra 10% of the item's value will be deducted from the refund for returns of unsealed personal items such as earphones and headphones.
- Return parcels must be sent to the destined return address. Ourfriday will not be responsible for parcels that are sent to addresses other than our destined return address.
- Ourfriday reserves the right to ask for photos and serial number of items that are to be returned to verify that it is supplied by us.
- Ourfriday Warranty does not cover damage caused by liquid, intentional damage, damage caused by dropping the product or mistreatment, damage caused by attempting to repair or adapt the device by yourself or a third party, accidental physical damage such as cracks or breaks, damage caused by improper use of accessories, faults or damage that may arise due to normal wear and tear – e.g scratches to touchscreen,acceptable battery life depletion, items that are jailbroken or rooted after sale, screen burn that has developed over the time of ownership.
How Do I Return the Order?Please Contact Ourfriday by the Following Methods
- Whatsapp: You can arrange free return shipping label and refund,
alternatively exchange or repair,
by sending Whatsapp message Ourfriday Support Team on +44 7525 291 733.
- Email: You can arrange your return or exchange by emailing
support@ourfriday.co.uk.
*Please be reminded that providing your Order ID in the emails/messages can help the team assist you efficiently.*
Who Will be Responsible for the Return Logistic Fee?Ourfriday will be responsible for the logistics fee for returning the faulty items and the items that are sealed but damaged on arrival.
For purchases that are returned due to change of mind and items not as expected, customers will be responsible for the transportation fee.
*Returns must be made with tracked service. Tracking numbers and photos for returned parcels should be provided with Ourfriday once parcels are sent.*
*Ourfriday are not liable for any return lost in transit.*
Ourfriday is dedicated to making the return process simple for our customers. If customers have any problem with a product, Ourfriday gladly accepts authorized returns within 14 days of receipt for most items (as per the terms and conditions below).
Return requests must be made within 14 calendar days of receipt. Customers have to pack and ship the product within 14 calendar days after requesting for returns. Opened items are authorized to be returned unless they are used (including trial), installed or activated. The returns have to be made in their original packaging with all accessories that are included in the packages due arrival.
All personal data and installation must be erased before returning the products. Returns will be checked by technicians of Ourfriday when delivered. Refunds will be made in14 business days after parcels have been delivered to the return address if no problem is found with the returns. For returns that are not made as instructed, parcels will not be accepted and will be returned to the customers. Customers will be responsible for the postage for delivering the parcel back to them.
Terms & Conditions
- For used, installed or activated products returned due to change of mind, up to 30% of the product value may be deducted from the refund as diminished product value.
- Due to hygiene concerns, an extra 10% of the item's value will be deducted from the refund for returns of unsealed personal items such as earphones and headphones.
- Return parcels must be sent to the destined return address. Ourfriday will not be responsible for parcels that are sent to addresses other than our destined return address.
- Ourfriday reserves the right to ask for photos and serial number of items that are to be returned to verify that it is supplied by us.
- Ourfriday Warranty does not cover damage caused by liquid, intentional damage, damage caused by dropping the product or mistreatment, damage caused by attempting to repair or adapt the device by yourself or a third party, accidental physical damage such as cracks or breaks, damage caused by improper use of accessories, faults or damage that may arise due to normal wear and tear – e.g scratches to touchscreen,acceptable battery life depletion, items that are jailbroken or rooted after sale, screen burn that has developed over the time of ownership.
Please Contact Ourfriday by the Following Methods
- Whatsapp: You can arrange free return shipping label and refund, alternatively exchange or repair, by sending Whatsapp message Ourfriday Support Team on +44 7525 291 733.
- Email: You can arrange your return or exchange by emailing support@ourfriday.co.uk.
*Please be reminded that providing your Order ID in the emails/messages can help the team assist you efficiently.*
Ourfriday will be responsible for the logistics fee for returning the faulty items and the items that are sealed but damaged on arrival.
For purchases that are returned due to change of mind and items not as expected, customers will be responsible for the transportation fee.
*Returns must be made with tracked service. Tracking numbers and photos for returned parcels should be provided with Ourfriday once parcels are sent.*
*Ourfriday are not liable for any return lost in transit.*